gandalf_der_12te@discuss.tchncs.de to Tech Support Memes@lemmy.ca · 4 months agoSomething about incentivesimagemessage-square18linkfedilinkarrow-up1332arrow-down121
arrow-up1311arrow-down1imageSomething about incentivesgandalf_der_12te@discuss.tchncs.de to Tech Support Memes@lemmy.ca · 4 months agomessage-square18linkfedilink
minus-squareegrets@lemmy.worldlinkfedilinkarrow-up7·4 months ago the receptionist filed another ticket: “My keyboard is missing.” Impressive. Voice dictation, on-screen keyboard, or they had a help desk that is actually slightly workable on mobile? (The third is imaginary.)
minus-squareegrets@lemmy.worldlinkfedilinkarrow-up4·4 months agoYou have a more human ticketing system than any I’ve worked with if that’s an option!
minus-squarekemorg@szmer.infolinkfedilinkEnglisharrow-up3·4 months agoAh I forgot that these days old school contact channels are hidden and all you see are clanker chatbots
minus-squareTrainguyrom@reddthat.comlinkfedilinkEnglisharrow-up3·4 months agoOr for modern times it’s a laptop dock so they just opened their laptop and entered the ticket that way
minus-squareZorsith@lemmy.blahaj.zonelinkfedilinkEnglisharrow-up2·4 months agoCalled and transcribed by the lowest tier help desk tech or call center.
Impressive. Voice dictation, on-screen keyboard, or they had a help desk that is actually slightly workable on mobile? (The third is imaginary.)
Called them?
You have a more human ticketing system than any I’ve worked with if that’s an option!
Ah I forgot that these days old school contact channels are hidden and all you see are clanker chatbots
Or for modern times it’s a laptop dock so they just opened their laptop and entered the ticket that way
Called and transcribed by the lowest tier help desk tech or call center.