Lets just quickly discuss replacing the batteries first
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Also, the caps separated from the bottle fall through dinky cracks easier, like street drain covers) and get lost easier (or drop out of the bottom of the bin easier, etc.), being attached to the large bottle makes that more difficult to occur.
philthi@lemmy.worldto Technology@lemmy.world•Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable partsEnglish15·7 days agoIt’s true, my language suggests I had researched that and found it to be true. When the truth is I just trusted my friends recount. I’ll edit my post.
philthi@lemmy.worldto BuyFromEU@feddit.org•Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable partsEnglish4·7 days agoIt’s true, my language suggests I had researched that and found it to be true. When the truth is I just trusted my friends recount. I’ll edit my post.
philthi@lemmy.worldto BuyFromEU@feddit.org•Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable partsEnglish24·7 days agoIf I had had any response at all, I wouldn’t be saying anything at all here. The reality is that I have had no response - not an unsatisfactory suggestion, not a tech support suggestion, not a “this is your fault”, not one single word has reached me from them. I’m not telling you what the fault is, because it’s irrelevant… 3 months waiting for any response at all (after several more follow up emails from me requesting a response) is diabolically bad customer support.
Regarding your CSI style breakdown of my inner reasonings, like whatever makes you happy.
Regarding copying and pasting my response, yeah I did that because I was quoting someone who turns out to be have been wrong 🤷♂️
philthi@lemmy.worldto Technology@lemmy.world•Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable partsEnglish238·7 days agoIn terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.
philthi@lemmy.worldto Technology@lemmy.world•Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable partsEnglish413·7 days agoIn terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.
In terms of your good customer service experience… I mean, good? I’m glad your experience was better than mine? Mine has been the worst customer experience I’ve ever had with a company and I genuinely went in to this with a high opinion of them.
I don’t know what more to add here, we had different experiences, I’m sharing mine… You’re sharing yours? Different things are different to each other…
Your experience being different to mine doesn’t prove my experience never happened.
philthi@lemmy.worldto Technology@lemmy.world•Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable partsEnglish112·7 days agoIn terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.
philthi@lemmy.worldto Technology@lemmy.world•Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable partsEnglish112·7 days agoIn terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.
philthi@lemmy.worldto BuyFromEU@feddit.org•Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable partsEnglish110·7 days agoIn terms of fp4 replacement parts, I am only quoting a friend of mine, I haven’t personally looked into that; though I was ready to believe it after my experience.
philthi@lemmy.worldto BuyFromEU@feddit.org•Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable partsEnglish3·7 days agoAs mentioned above, I live in the EU.
philthi@lemmy.worldto BuyFromEU@feddit.org•Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable partsEnglish16·7 days agoThis all assumed I have more spare time than I do. I am in the EU. This problematic phone should not be a problem that I have to invest time into resolving when it did not work from the very first use. This should be the simplest of support cases; return the phone for replacement or reimbursement.
The problem has not been resolved and the phone sits unused in its packaging in my desk drawer.
I have instead learnt to repair my current phone (which was itself a very rewarding and remarkably simple process, which is my new plan for reducing my electronic waste) and am still awaiting a response from fairphone after multiple follow up emails informing them of my disappointment and not one reply from a human.
philthi@lemmy.worldto BuyFromEU@feddit.org•Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable partsEnglish2014·7 days agoI’m saying this a lot, but going to repeat myself here:
Fuck these guys… Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn’t work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).
Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.
Then to make matters worse, it is difficult to source spare parts for the fairphone 4 (according yo a friend of mine who owns one that he bought a while ago)… Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you’re going to stop producing the spares at least release the patents then… if you really believe in the promoted ideals that you spout… Which they clearly do not.
It turns out that it’s just another money hungry company hell bent on burning the planet down to see a line go up, as far as I’m concerned. All gaff to sell shite phones at higher prices.
Do not buy.
philthi@lemmy.worldto Buy European@feddit.uk•The smaller Fairphone 6 introduces swappable accessories916·7 days agoI’m saying this a lot, but going to repeat myself here:
Fuck these guys… Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn’t work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).
Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.
Then to make matters worse, they’ve already stopped producing spare parts for the fairphone 4 (which a friend of mine bought a while ago)… Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you’re going to stop producing the spares at least release the patents then… if you really believe in the promoted ideals that you spout… Which they clearly do not.
It turns out that it’s just another money hungry company hell bent on burning the planet down to see a line go up, as far as I’m concerned. All gaff to sell shite phones at higher prices.
Do not buy.
philthi@lemmy.worldto Technology@lemmy.world•Fairphone announces the €599 Fairphone 6, with a 6.31" 120Hz LTPO OLED display, a Snapdragon 7s Gen 3 chip, and enhanced modularity with 12 swappable partsEnglish5758·7 days agoFuck these guys… Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn’t work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).
Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.
Then to make matters worse, it is difficult to source spare parts for the fairphone 4 (according to a friend of mine who owns one that he bought a while ago)… Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you’re going to stop producing the spares at least release the patents then… if you really believe in the promoted ideals that you spout… Which they clearly do not.
It turns out that it’s just another money hungry company hell bent on burning the planet down to see a line go up, as far as I’m concerned. All gaff to sell shite phones at higher prices.
Do not buy.
“Pato” is “duck (the animal)” in Spanish, so the duck above is often pictured accompanied by the joke:
“Psychopato”
philthi@lemmy.worldtoHacker News@lemmy.bestiver.se•Fairphone 6 is switching to a new design that's even more sustainableEnglish61·9 days agoFuck these guys… Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn’t work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).
Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.
The to make matters worse, they’ve already stopped producing spare parts for the fairphone 4 (which a friend of mine bought a while ago)… Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you’re going to stop producing the spares at least release the patents then… if you really believe in the promoted ideals that you spout… Which they clearly do not.
It turns out that it’s just another money hungry company hell bent on burning the planet down to see a line go up, as far as I’m concerned. All gaff to sell shite phones at higher prices.
Do not buy.
Yeah, I travelled solo a few times to see if it was for me, and generally it left me feeling very lonely and disconnected from everyone around me, and uncomfortable going anywhere like a restaurant or a bar.
I expected “and there’s a group of screaming teenagers in the room with you… This is what it’s like trying to make a plan with the likes of Donald Trump and Elon Musk in the room”
Or at the very least a rivergull